Assistant Manager

Số lượng tuyển: 4
Lĩnh vực ngành nghề:
- Tìm việc làm, tuyển dụng Bán hàng
- Tìm việc làm, tuyển dụng Chăm sóc khách hàng
- Tìm việc làm, tuyển dụng Du lịch/Nhà hàng/Khách sạn
Tính chất công việc:
- Tìm việc làm, tuyển dụng Việc làm theo ca/Đổi ca
Địa điểm làm việc:
- Tìm việc làm, tuyển dụng tại Hà Nội
Mô tả công việc:
Purpose of Position To manage all phases of store operations in compliance with The Pizza Company standards to achieve a high standard of QSC and maximize sales and profitability on an assigned shift. To train and develop all employees to a high proficiency level with the view to consistently achieved QSC and excellence in maximizing restaurant sales and profitability. Key Responsibilities Leading •Place customer needs as number one priority, resolving conflicts or complaints in a timely and professional manner thereby ensuring protection of The Pizza Company’s market image. •Act as a role model for TPC staff, motivating and coaching them constructively in areas requiring further development and ensuring they respond with a sense of urgency to customer needs. •Ensure corrective and/or follow-up action is taken and on-going training needs are met in a timely manner. •Resolve staff issues sensitively, professionally and in accordance with company’s corporate values and processes, ensuring a win-win conclusion is achieved by all. Planning •Ensure appropriate staff, product stock and supply levels are maintained thereby optimizing productivity and minimizing wastage and overtime. Organizing •Deploy staff appropriately to various positions within restaurant operations, taking into account their strengths and development needs and ensuring customer service is optimized. Controlling •Monitor and control customer service and product quality by conducting “management walk” during each shift. •Maintain physical environment of restaurant ensuring it is clean and sanitary both inside and out. •Conduct preventative maintenance, cleaning and testing of restaurant equipment ensuring all safety and operating standards are adhered to and that productivity of equipment is maximized. •Ensure staff understand and maintain appropriate food safety standards and handling procedures. •Conduct point of sale opening and closing activities, ensuring POS initialization, cash set-up procedures and register reconciliations are conducted accurately and in a timely fashion. •Conduct closing inventories ensuring accurate records are retained on the appropriate forms. •Ensure restaurant operations are running efficiently by conducting regular waste counts, meal and yield counts, monitoring and calculating time cards, conducting security checks and taking corrective action as required while documenting specific action plans. •Completing operating checklists as required. •Managing all restaurant systems to maximize customers’ experience of The Pizza Company’s service and product.
Kỹ năng công việc:

Trình độ: Cao đẳng
Kinh nghiệm: 1 năm
Hình thức làm việc: Nhân viên chính thức
Mức lương: Thỏa thuận
Thời gian thử việc: Trao đổi trực tiếp khi phỏng vấn
Các chế độ khác:

Yêu cầu hồ sơ:
•University Degree preferred
•At least 2 years experience in either a food & hospitality service or retail environment including Profit & Loss responsibility
•Basic business math and accounting skills
•Strong interpersonal and conflict resolution skills
•Good English oral/written communication skills
•Strong analytical/decision-making skills, basic personal computer literacy
Hạn nộp hồ sơ: 15.06.2012
Nguồn thông tin tại vị trí: Assistant Manager - CÔNG TY CỔ PHẦN PIZZA NGON
Hạn nộp hồ sơ: 15.06.2012 theo
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